SkyOne Federal Credit Union
  • Hawthorne, CA, USA
  • Hourly
  • Full Time
  • Hawthorne, CA

Medical, Dental, Vision, Life Insurance, 401k with company matching, Generous PTO and Paid Holidays, Education Reimbursement Program, EAP

We are seeking a dynamic Real Estate QA and Loan Processor to join our Lending team!  The ideal candidate will be responsible for providing support to Real Estate Loan Officers including file preparation, loan processing, and file review of real estate documents.  Provides excellent service to all members and employees while specializing in the real estate loan process.

This position is responsible for the following: 

  • Responsible for overall compliance of the Real Estate Program and Quality Assurance on other Loan programs as they are introduced.
  • Maintains a general knowledge of the financial marketplace (lending and savings market, real estate field, fee comparisons).
  • Assists the manager in maintaining current policies/procedures and recommends appropriate enhancements to improve lending operations.
  • Assures complete member satisfaction by producing complete and error-free closed loan files. Ensures receipt of all pending conditions prior to disbursements.
  • Manages assigned pipeline and maintains current and accurate weekly and monthly production logs for all processed, funded, and declined 1st TD, and Home Equity loans.
  • Reviews files for completeness with the use of the audit checklists, quality control, and HMDA data fields and then forwards, in a timely manner, all funded loans to loan servicing for final review.
  • Provides back-up/support to other lending positions as assigned by the department manager.
  • Assists in ensuring department consistency in adhering to loan policies and procedures.
  • Responsible for processing all real estate loan files within the pipeline. i.e. corresponding with the loan officer and applicant, collection of all required documentation, and entering this data using the real estate loan origination system.
  • Ensures that denied/canceled loans receive an adverse action notice within 30 days.
  • Brings to manager's attention upon, discovery, any loan exceptions which jeopardize asset quality, or any complications which would hinder/prevent or delay timely loan disbursements.
  • Performs outbound phone calls to members as needed.
  • Complies with BSA and OFAC requirements within area of responsibility.


  • High School diploma or equivalent; college degree preferred.
  • Minimum of three years residential loan processing experience, including knowledge of real estate credit laws and regulations.
  • Lending quality assurance experience for consumer loans or commercial loans is a plus.
  • Excellent written, verbal, and interpersonal communication skills.
  • Excellent negotiation and analytical skills.
  • Proficient knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and Internet.
  • Familiar with the real estate loan origination systems with Freddie Mac loan prospector software.
  • Ability to exercise discretion, independent judgment, and a high degree of confidentiality.
  • Demonstrates a high level of commitment to the organization.
  • Knowledge of real estate lending laws and regulations, and secondary marketing guidelines and applications.
  • Ability to perform multiple tasks, under pressure, while maintaining a positive and professional demeanor.
  • Thorough knowledge of mortgage lending policies, procedures, rules, and regulations.
  • Working knowledge of competitor products and market conditions.
  • Ability to adhere to established Quality Assurance Guidelines for other loan products.
  • Must be able to be registered and obtain a unique identification number as a Mortgage Loan Officer (MLO) on the Nationwide Licensing System and Registry (NMLS).

Why SkyOne is a great place to work

We understand that it's our employees that make us great, and we treat them as our greatest asset, with comprehensive and competitive compensation and benefits package that includes:

  • Health, dental, and vision plans to take care of you and your family's healthcare needs.
  • 401(k) plan to help you plan for retirement.
  • Life insurance to protect your loved ones in case of the unexpected.
  • An Education Reimbursement Program to help you achieve your personal development goals.
  • A generous Paid Time Off (PTO) Plan because you deserve a vacation for your hard work!
  • Paid holidays so you can celebrate our nation's holidays just as our members would.
  • An Employee Financial Benefits Program designed to improve your financial life and prepare you to meet the needs of our members more effectively.

We have a strong corporate culture that embodies these core values:

  • Performance We are member-focused and results-driven.
  • Accountability We do what we say.
  • Integrity We do the right thing.
  • Innovation We are creative, resourceful, and collaborative.
  • Respect We are one team professional and compassionate.

If you share these values and are looking for a place to build a long-term, meaningful career, we're the right place for you. Simply click on the link to apply online.

We are proud to be an Equal Opportunity Employer.

SkyOne Federal Credit Union
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